Shipping policy

Shipping Policy

We provide free trackable shipping worldwide, ensuring you can monitor your package’s journey every step of the way.
Standard Shipping: For most locations, standard shipping takes 5–12 business days to arrive.
Busy Season Shipping: During peak demand periods, shipping may take 10–20 business days due to increased order volume and potential logistics delays.
Please note that these are estimated delivery times only. Actual delivery may vary based on your specific location, local customs processing times, and any unforeseen circumstances that may occur during transit.

International Shipping Exceptions

Due to specific customs regulations in certain regions, we may currently be unable to offer shipping to a small number of countries. We apologize for any inconvenience this may cause.
Additionally, remote or hard-to-reach areas may experience longer delivery times. Rest assured, we prioritize getting your order to you as quickly and safely as possible.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing all details of your purchase. This email confirms that we have received your order and will initiate processing shortly.

Order Processing Time

Orders typically require 1–3 business days for processing. During this period, we verify your order details, carefully pack your items, and prepare them for shipment.
After your order has been processed, we will send a tracking number to your registered email address, allowing you to track your package’s progress in real time.

Order Modifications and Cancellations

If you need to cancel or modify your order (e.g., adjust quantity, change color/size, or update the shipping address), we accept such requests within 8 hours of order placement. To make changes, please contact us immediately at InjiaerKeyboard@hotmail.com.
After the 8-hour window, we cannot guarantee that modifications or cancellations can be made, as we begin processing orders promptly to ensure timely delivery.

Shipping Delays and Unforeseen Circumstances

While we make every effort to meet the estimated delivery times, shipping delays may occasionally occur due to the following factors:
  • Incorrect or incomplete shipping addresses
  • Severe weather conditions
  • Customs clearance procedures
  • Other unforeseen factors beyond our control
In the event of a delay, we will take all necessary measures to resolve the issue promptly and keep you updated on the status of your order.

Contact Us

If you have any questions about shipping, need assistance with your order, or require further clarification on our shipping policy, please do not hesitate to contact us at InjiaerKeyboard@hotmail.com. We are committed to ensuring your shopping experience with us is smooth, convenient, and satisfying.